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Indecopi will once again serve the public in person from March 21

Indecopi will once again serve the public in person from March 21

The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) He reported that As of Monday, March 21, it will resume its attention to the public in person. The attention will be from Monday to Friday from 08:30 to 16:30 hours, to provide guidance services on issues of consumption, competition and parts table at the national level.

It should be remembered that, due to the COVID-19 pandemic, the entity has provided virtual care, and even some days in person. In this sense, the institution has adopted all the precautions and protocols to protect the health of citizens and its workers and resume its face-to-face activities.

It is necessary to indicate that, in the case of the North Lima Headquarters and the Regional Office of Indecopi Tumbes, due to operational issues, they will maintain attention during the hours of Monday, Tuesday and Thursday from 08:30 to 13:00. While the Regional Offices of Amazonas and Madre de Dios, for reasons of moving, will later inform their face-to-face service hours.

For the safety of users and collaborators of the institution, to avoid the spread of COVID-19, compliance with the regulations established by the Executive Power according to Supreme Decree No. 016-2022-PCM is followed. In addition, as usual, care will be provided in order of arrival and with the delivery of tickets.

It should be noted that citizens also have the following service channels within their reach.

Documents submission: You can send documents through the Virtual Parties Table (https://www.indecopi.gob.pe/mesadepartes).

If you have any questions or queries, contact the email [email protected].

Orientation, attention to queries and claims: The specialists will attend through the telephone numbers 224-7777 for Lima and 0-800-4-4040 for the regions, from Monday to Friday from 8:30 am to 5:30 pm.

WhatsApp Airport (985 197 624): It attends to any inconvenience of the passengers of the air transport service, from Monday to Sunday, 24 hours a day.

Trademark registration: Those interested can access through https://www.indecopi.gob.pe/es/web/plataforma-marcas, contact by email: [email protected] and in person, the attention will be provided on Tuesdays and Thursdays, from 08:30 a.m. to 1:00 p.m.

Consumer claims: They can submit them through the Virtual Claim https://enlinea.indecopi.gob.pe/reclamavirtual/ or by writing to the email [email protected].

Source: Larepublica

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