Blocking an account in YAPE can be a necessary decision for some users in Perueither due to loss of the device, theft of the cell phone or simply because they prefer to stop using the service. Given this situation, a key concern arises: what will happen to the money stored in the application and what measures should be taken to protect the funds and avoid inconveniences in 2025.
Since its launch by the Credit Bank of Peru (BCP), Yape has transformed the way millions of Peruvians carry out transactions in their daily lives. However, in certain cases, knowing the process to block the account becomes fundamental to guarantee the financial security of the user.
They stole your cell phone: What to do if you have money in Yape in 2025?
In case of theft or loss of cell phone, users of YAPE They can block your account by eliminating it quickly and safely. To do this, the procedure varies depending on whether you have access to the application or not.
If the user cannot enter Yape:
- You must access the official Yape website and follow the steps to eliminate the account.
- If the account is linked only to DNIhe BCP will emit a turn in the name of the holder with the total amount.
- This money can be withdrawn at any BCP headquarters after Three business days.
- If the account is associated with a BCP card or other financial entitythe balance will remain in the savings account.
If the user still has access to the application:
- Must enter to Menuselect “My account” and then “Eliminate my account”.
- After confirming the action, the six -digit key To complete the process.
About the available balance:
- Account linked to ID:
- It is due Remove money before eliminating the account.
- Options:
- Transfer the balance to a trusted person.
- Request a Cash withdrawal from the app (Without commission, I charge in the BCP after Three business days).
- Account linked to a BCP card or another entity:
- The balance will remain in the savings account.
Following these steps allows users to protect their funds and avoid inconveniences after the loss of their device.
If I sent money by mistake in Yape, can I recover it?
It is important to keep in mind that YAPE does not offer the option to cancel or reverse a transfer once it has been confirmed. If you have sent money for mistake, the only alternative is to contact the recipient and request the return of the amount.
For this reason, users are recommended to carefully verify the data before confirming any transaction, since it is not possible to undo it once performed. Maintaining attention and caution when using the platform helps reduce risks, prevent possible fraud and guarantee a safe experience in each operation.
What is Yape?
YAPE It is a mobile payment application developed by the Credit Bank of Peru (BCP), which allows money transfers to quickly and without cost between users, using only the cell phone number or a QR code.
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Source: Larepublica

Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.