Indecopi announced a possible risk to consumers due to problems in certain thermal vessels, which could detach themselves. The sale of these products has been suspended.
He National Institute for Defense of Competition and Intellectual Property Protection (INDECOPI) has reported on specific products in the market that could represent a danger to consumers. Among the mentioned products are Thermal vessels of the popular Stanley brand, which have been identified as the cause of possible consequences for those who use them.
In this sense, the company in charge of the manufacture of these products gave details about the situation and urged consumers to contact the supplier to receive more information. Then we provide more details of this information provided by the regulatory entity
What are the Stanley vessel models that must be reviewed, according to Indecopi alert?
Indecopi, through its consumption alert system, has identified failures in 6,462 thermal vessels of the Stanley brand, switchback models (16 oz) and Trigger Action (16 oz and 20 oz)manufactured between 2016 and 2023.
The company K&T SAC PROJECTS He informed about a problem in the tapas of some thermal vessels, which could shrink and detach due to heat and torsion, generating the risk of burns when coming into contact with hot liquids.
Given this situation, the company announced the Product sale suspension and urged consumers who already acquired it not to use it until they are provided with a free replacement lid. This measure seeks to prevent possible accidents and guarantee the safety of users.
Users can communicate through the email SAC@stanley1913.com or calling the number 0800 80471 to obtain the corresponding information and assistance.
How to file a complaint with Indecopi?
Yes a consumer or company You want to file a complaint or complaint with INDECOPI, you can do it through:
- Virtual platform: Through the Indecopi website.
- Physical offices: In any national headquarters nationwide.
- Telephone line: For consultations and guidance on procedures.
If you need more information or assistance with a specific case, you can visit the official Indecopi page.
What functions does INDECOPI fulfill?
Indecopi has various functions in the economic and legal sphere, among which are:
- Consumer protection: Supervises that companies provide quality products and services, avoiding deceptive advertising and abusive practices.
- Free competition: It sanctions anticompetitive practices such as domain position abuse and collusory agreements between companies.
- Intellectual Property: Regulates the registration of brands, patents, copyright and other intangible assets.
- Defense of unfair competition: It monitors that companies do not incur unfair competition practices, such as improper imitation of products or the deception to the consumer.
- Bureaucratic barriers’ supervision: Evaluate and eliminate illegal or irrational barriers that prevent free business activity.
- Business insolvency and restructuring: Bankruptcy Procedures Management for Crisis Companies.
- Standardization and accreditation: It promotes quality standards on products and services.
Source: Larepublica
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