The Credit Bank of Peru (BCP) had suspended its Customer service in some of its branches on July 30. Several branches of one of the country’s main banks were not operating due to a possible system failure.
On the other hand, both the Yape application and the ATMs are already working as usual. Some users reported problems with the digital wallet, while others can use it without any problems.
Which BCP agencies did not receive attention?
Some of the venues BCP The ones that were not attended were those in Miraflores, Cercado de Lima (Mesa Redonda) and some in Trujillo suspended their attention to the public due to system failures.
BCP issued a statement to its clients
After several hours, BCP sent an official message to its customers to inform them that the service outage was temporary and that they were already working on a solution.
Yape spoke out about the system failure
The BCP application, Yapespoke out about the failures in its application throughout the country. “A thousand apologies, yapero. The app is experiencing some glitches, we are working to fix it as soon as possible,” reads its stories on social media. In addition, if you try to access the digital wallet, the following message will appear: “Yape is under maintenance. We are working to provide you with a better experience.”
Yape’s status on the app’s issues. Photo: Yape/Instagram
BCP collapse: what operations were suspended?
Users had reported through social media that they experienced difficulties accessing the Yape application, making payments and transfersas well as to check their accounts in the BCP app and withdraw money from ATMs.
It is important to remember that Yape suffered a complete crash on June 29, exactly one month before this incident. In addition, in April of this year, the digital wallet also experienced failures shortly before the end of the month.
This is the third failure of these BCP services in 2024. At the beginning of the year, a system maintenance which left these services inoperative, although in this case it was not a crash.
How to know the CCI of a BCP account?
Your BCP account type determines your CCI number: You can find this information and more at THIS LINK.
Which BCP services continued to operate normally?
- BCP agencies nationwide
- Debit cards in operation
- ATMs in operation
History of BCP
He Credit Bank of Peru (BCP) is a financial institution founded on April 9, 1889, and is the oldest and largest banking entity in the country. Its history begins in Lima, when a group of Peruvian businessmen, with the aim of promoting the country’s economic development, decided to create a banking entity that would offer modern financial services.
BCP Coverage
It has an extensive network of branches and ATMs throughout Peru, as well as a solid digital platform that allows its clients to carry out online banking operations.
Source: Larepublica
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