What happens to your money if you delete your Yape account? This is what the BCP app says

Yape has become one of the most popular digital wallets in the country. Around 15 million citizens use its more than 10 functionalities, including payment of services, Yape Store, gas purchase, Yape Company and others. However, there are various circumstances in which its users delete their accounts and this generates uncertainty about the fate of the money stored in the application.

If for personal reasons or security reasons, you decided to cancel your account in the Banco de Crédito (BCP) app, don’t worry. In this note, we explain the procedures and precautions you should take when canceling your account, ensuring that your funds are safe. We also teach you what you should do in case your cell phone is stolen or lost.

Yape: What happens to my money if I delete my account?

Deleting your Yape account does not mean that you will lose the money you had in the app and your phone will continue to be active to carry out transactions through BCP Mobile Banking. According to the superapp’s website, once you cancel your account, you will receive an email notifying you that you have been authorized to withdraw the money accumulated in the digital wallet.

The Yape message will be sent via text message within a maximum of three business days. Once the financial institution grants its approval, you can go to any agent to withdraw the cash. In conclusion, closing your Yape account will not affect your financial situation or impact your banking services. If you have any problems, do not hesitate to contact your corresponding bank.

How do I delete my Yape account in case of theft or loss?

In situations where your mobile device is stolen or lost, it is essential to act quickly to protect your financial information. Yape provides a specific protocol for these cases:

1. Immediately block all your cards to prevent third parties from accessing your financial apps.
2. Delete your Yape account by entering here.
3. Call your carrier to block your line and equipment.
4. If you notice movements and other operations that you did not do, you can write to WhatsApp +51 939 339 299.
5. If you have acquired a new phone number and wish to reactivate your Yape account, please access this LINK. It is suggested that the password be different from the previous one.

Yape: How do I delete my account from the app?

In case you can access your application and want to cancel your account, remember that this procedure is valid for Yape with BCP, with DNI or other financial institutions. Then, follow these instructions:

• Go to the Yape app and enter your 6-digit password.
• Click on the menu (the three lines in the top left corner) and select ‘my account’.
• Then click on ‘delete account’.
• Then confirm that you want to delete it by entering your password again.

How do I recover my Yape account if I lost my number?

If you have a different mobile phone number, it is important that you delete your Yape account and proceed to create a new one by following the steps indicated on their website.

• Delete your Yape account or click to unsubscribe HERE.
• Reinstall the Yape application and log in.
• Select the ‘create an account’ option.
• Create an account with your new number (you can use your old email).