The Pension Normalization Office (ONP) has implemented a new telephone service that makes it easier for affiliates to consult their contributions to the National Pension System (SNP) without having to travel.
With the aim of providing greater accessibility and comfort to its members, the ONP has launched an innovative service that allows citizens to consult their contributions to the National Pension System through a simple phone call. This initiative is part of the institution’s efforts to modernize and simplify its services, thus promoting the inclusion and well-being of pensioners.
This telephone service is presented as a practical solution for those who want to know the status of their contributions without having to go to a physical office. When calling the number enabled by the ONP, members can obtain detailed information about their contributions quickly and securely. This advance not only optimizes users’ time, but also reduces the administrative burden in the ONP offices, allowing a more efficient service focused on the needs of the population.
What does telephone service consist of?
The ONP telephone service stands out for its ease of use and accessibility. It allows members to consult their contributions to the National Pension System and carry out other procedures related to their pension procedures without having to go to a physical office. It is designed to provide clear and accurate information, thus improving transparency and trust in ONP management.
To carry it out, you must contact ONP Te Escucha at (01) 634-2222. When carrying out this procedure you must have your ID and virtual password on hand. Also, keep in mind that the opening hours of this service are from Monday to Sunday from 6:00 am to 9 pm
If you do not have your key ID, you can call from 8 am to 5:30, where an advisor will answer the call and will assist you with the process.
What are the steps?
To access this service, affiliates must follow these simple steps:
- Have your ID number on hand: It is essential for the identification of the member during the call.
- Call the number enabled by the ONP: This number is available on the ONP website and in its official communications.
- Follow the operator’s instructions: The operator will guide the member through the identity verification process and provide the required information about their contributions to the SNP.
- Make additional queries: In addition to knowing their contributions, members can ask about the status of their procedures, receive guidance on specific procedures and resolve frequently asked questions.
ONP 2024: how to get my virtual key?
The Pension Normalization Office (ONP) offers its members and pensioners a virtual key that allows them to access all its online services. To obtain it, you must be a member or pensioner, have a personal email address and a cell phone number.
- Go to onpvirtual.pe and select “your safe zone” in the upper right corner.
- Choose “I want my virtual key”.
- Register your personal and contact details.
- You will receive a security code in your email.
- Use this code to generate a virtual key of at least eight alphanumeric characters.
With this key, users can access all ONP virtual services, facilitating the management of their pension procedures in an efficient and secure manner.
Source: Larepublica
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