The National Superintendency of Labor Inspection (Sunafil) received a total of 49,322 employment complaints, in virtual mode, during this year. 85% of these have already been attended; that is, there are still more than 7,000 left.
Although the year is not over yet, the figure far exceeds that registered throughout 2020, when 42,673 complaints were reported through virtual channels.
According to the agency, 29,297 of these complaints are due to non-compliance with the payment of salaries, with this figure as “the highest compared to other matters.”
The second most requested matter is liquidation and payment of social benefits, considered in 21,094 virtual complaints; and the third, arbitrary dismissal, in 17,498 complaints.
Sunafil: Lima, the most reported region
The regions whose workers presented the highest number of virtual complaints were Metropolitan Lima, with 27,571; Callao, with 2,318; La Libertad, with 2016; Arequipa, with 1,936; and Piura, with 1,898.
“Since the beginning of the pandemic, Sunafil has intensified the dissemination of the use of its virtual channels, with the aim that workers do not feel unprotected, in the face of possible breaches of their labor rights by their employers,” said the institution.
How to make a virtual complaint to Sunafil?
To make the virtual complaint, the user must enter the Sunafil website and locate the most visited orientation, procedures and services section and enter to report labor violations of a private company.
In this field, you must enter the RUC number of the company, the address of the work center to report, as well as attach documents that support the accusation: pay slips and employment contract. It is also necessary that you have an email and a personal cell phone number.
In case the worker is not sure about making a labor complaint, he can seek guidance on his particular case in the following service channels: national toll-free line 0800-16872 or enter the Sunafil Responds labor consultation system, which is hosted at your institutional portal.
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