The airline Avianca has announced that due to the public order situation in Ecuador, it has decided to expand its protection plan to provide flexibility to customers traveling to, from and within Ecuador.

It therefore indicated that customers with bookings between January 9 and 14 will be able to change their itinerary at no additional cost up to 30 days after the initial flight date, subject to availability.

For customers who wish to hold their flights and they are scheduled within the curfew hours set by the national government (every day from 11:00 PM to 5:00 AM starting January 8, 2024, for 60 days) they will be able to travel to and from the airports, carrying your identification document and travel card.

The action in the coming days will depend on the state of public order and peace, the company said. At the same time, he suggested his customers to be aware of the status of their bookings and official communication from Aviance. “Also, for those who need to make changes to their itinerary, we recommend making the changes prior to the departure of their scheduled flight,” the company said.