If you have a Lenovo Go USB-C Laptop Power Bank, you should know that these devices are at risk of overheating. Next, review the scope of the Indecopi consumption alert that announces its withdrawal and replacement.
The Lenovo company announced that it will recall and replace five USB-C Laptop Power Bank model batteries that were manufactured between January and June of last year, as they tend to overheat during charging and this could cause a short circuit. This information was confirmed by the National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi).
To learn more details about this consumer alert issued by Indecopi, the measures adopted by Lenovo against the risk and which communication channels affected consumers should use, continue reading the following note from La República.
Lenovo batteries will be recalled and replaced: for what reason?
Lenovo PC HK Ltd. informed Indecopi about the Removal and replacement of some Lenovo Go USB-C Laptop Power Bank batteries (20000 mAh), identified with part number 40ALLG2WWW, manufactured between January and June 2022. This action is due to the possibility of overheating of the lithium-ion device and even fire during charging. Furthermore, the central cause of this problem is the eventual fall of a screw between the rib of the cover and the printed circuit board, which could cause a short circuit.
What are the measures taken by Lenovo?
According to Indecopi, Lenovo would take the following actions against the risk of overheating while charging its batteries:
- Send a warning letter to importers and distributors ordering them to stop selling the power bank and remove it from distribution channels.
- Ask importers and distributors to inform their customers of this situation and stop using the product, as well as provide them with instructions on how to proceed free of charge.
- Send consumers new power banks to replace the affected ones.
- Build a website to guide users and provide them with adequate support.
Where can those affected who use Lenovo batteries contact?
Lenovo PC HK Ltd. communicated that affected users can contact recalls@lenovo.com in order to request the respective attention. Likewise, you can enter the following LINK to review the consumption alert.
Journalist from the Jaime Bausate y Meza University. Web editor for La República, with experience in public and civil society institutions. Interested in politics, society and human rights issues.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
