What steps should I follow to know if a deceased person had money in their AFP or in the bank?

What steps should I follow to know if a deceased person had money in their AFP or in the bank?

If you have a family member, cohabitant or partner who died and you want to find out if they were affiliated with a pension fund administrator (AFP), read the following note. It turns out that the Superintendency of Banking, Insurance and AFP (SBS) has had the Informed Heirs service for more than 10 years, which will allow you to save time and clarify this situation.

In the following note, find out all the details of the procedure, documents to present, deadlines and steps to access the credit situation of a family member who lost their life, according to the Association of Banks of Peru (Asbanc). Take note!

How do you know if a deceased relative had savings in a pension fund?

The Superintendence of Banking, Insurance and AFP has a list of services to inform relatives or close friends of a deceased person about their deposits, insurance, credit situation and affiliation to the Private Pension System. Through Informed Heirs, you can access the following certificates:

  • Policy certificate: It is used to find out if your deceased relative had any life or personal accident insurance. In this regard, the maximum delivery time is 11 days, according to the SBS.
  • Proof of deposit: If you are the heir of a deceased person and want to know if they had fixed-term deposits, savings and other securities in companies in the financial system, request this proof of deposit, whose maximum delivery time is 12 days.
  • Forecast report: It will help you find out if your deceased relative was affiliated with the Private Pension System and which AFP they were in. The maximum delivery time is 5 days.
  • Debt report: With this document, you will be able to find out the list of credits contracted in the financial system and the rating assigned by said entities according to your payment behavior. The maximum delivery time is 5 days.

Informed Heirs: what documents must be presented?

According to the Association of Banks of Peru (Asbanc), family members or heirs who wish to find out the credit situation of their deceased relative or loved one must present, at the SBS offices or virtually, these documents:

  • Application form that is available on the website and offices
  • Simple copy of the DNI
  • Death certificate
  • Certified copy of the declaration of heirs or will registered in Public Registries.

What steps should I follow to access Informed Heirs?

People interested in finding out for free information related to the deposits, insurance, credit situation and SPP membership of a loved one who lost their life must present the death certificate, the will of the deceased or intestate succession. Additionally, Asbanc recommends following these steps:

  • YoGo to the SBS online services portal HERE.
  • Then, click on ‘Informed Heirs’ on THIS LINK.
  • If you are a new user, register or log in with your already created account.
  • Next, request the information you need and remember that the documents to be presented must be in PDF format.
  • If you wish to obtain this information in person, you can go to the user service offices or parts table. In that case, you must fill out the documents found HERE.

SBS: what are the places of attention?

The SBS has a free consultation line 0800-10840, which is available to resolve public concerns. Likewise, it has these service offices:

  • San Isidro (Av. Dos de Mayo 1475): Monday to Friday from 8.30 am to 5.00 pm
  • San Borja (Calle De La Prosa 104): Monday to Friday from 8.30 am to 1.00 pm – 2.00 to 4.30 pm

Party table: San Isidro (Av. Dos de Mayo 1511): Monday to Friday from 8.30 am to 4.30 pm

Source: Larepublica

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