If I lost or had my cell phone stolen, can I get my money back in Yape?

If I lost or had my cell phone stolen, can I get my money back in Yape?

Many people use digital wallets like Yape to avoid carrying cash, but what happens when your cell phone is stolen. Find out here what happens to your money.

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Due to the advancement of technology, banking operations can be carried out through digital wallets, such as Yape. This is one of the digital payment applications most used by Peruvians today due to the ease of use and the fact that it allows you to easily get an account. Due to the level of insecurity in our country, citizens are exposed to theft or suffering the loss of your cell phonetherefore, its users can lose their money.

Find out in this note what you can do if your cell phone is stolen and especially if you find transactions that you do not recognize to try to recover the money that has been stolen from you through Yape.

Yape: what to do if my cell phone was stolen or lost?

  • Block all your bank accounts.
  • Enter this LINK to disaffiliate from the Yape account.
  • If you observe movements and other operations that you did not do, you can write to WhatsApp +51 939 339 299 by entering the following LINK.

By contacting Yape, they will provide you with the solutions and possibilities to try to recover your money stolen by this platform. It should be remembered that this method does not work in case you make a mistake with a transaction.

How to delete my Yape account in cases of theft or loss?

  • Delete your Yape account by entering the following LINK.
  • If you observe movements and other operations that you did not do, you can write to WhatsApp +51 939 339 299 by entering the following LINK.
  • If you already have a new cell phone number and want to use your Yape account again, go to this LINK. It is recommended that the password be different from the previous one.

Yape: how to recover my account if I have a new cell phone?

  • Delete your Yape account or click to disaffiliate HERE.
  • Reinstall the Yape application and log in.
  • Select the ‘Create an account’ option.
  • Create an account with your new number (you can use your old email).
ABOUT THE AUTHOR:

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Graduated in journalism from the Pontifical Catholic University of Peru (PUCP). He is currently a current affairs web editor at La República. He is a fan of Football, Basket, Tennis and UFC.

Source: Larepublica

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