How to delete my Yape account in case my cell phone is lost or stolen?

Yape is one of the digital payment applications most used by Peruvians today, as it allows you to carry out various economic transactions from a cell phone in simple steps. However, due to the level of insecurity in our country, citizens are exposed to theft or loss of their equipment. To prevent criminals from having access to your banking information, we show you how to delete your account from the BCP digital wallet. Pay attention!

Yape: how to delete my account in cases of theft or loss?

If your cell phone is stolen or your mobile device is lost, the official Yape website recommends the following:

• Delete your Yape account by entering the following LINK.
• If you observe movements and other operations that you did not do, you can write to WhatsApp +51 939 339 299.
• If you already have a new cell phone number and want to use your Yape account again, go to this LINK. It is recommended that the password be different from the previous one.

Yape: what happens to my account if I lose my cell phone?

If you lose your mobile phone and do not delete your account, the company will assume that it is still being used. In that sense, Yape advises you to follow these steps:

• Go to the Yape website.
• In the search engine, write “what do I do if my cell phone is lost or stolen?”
• Follow the first step, enter your details and delete your account.
• If you see operations that you did not carry out, contact Yape through their WhatsApp or their number available on the website.

Yape: how to delete my account from the app?

If you have access to your application and want to delete your account, remember that this process works for Yape with BCP, with DNI or with other financial entities. Next, follow these instructions:

• Enter the Yape app and enter your 6-digit password.
• Click on the menu (the three lines in the upper left corner) and select ‘my account’.
• Then, click ‘delete account’.
• Next, confirm that you want to delete it by entering your password again.

Yape: how to recover my account if I changed my number?

If you have another mobile phone number, the first thing you should do is delete your Yape account and create a new one using these steps indicated on its website:

• Delete your Yape account or click to disaffiliate HERE.
• Reinstall the Yape application and log in.
• Select the ‘create an account’ option.
• Create an account with your new number (you can use your old email).