The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) ordered the Nestlé company to withdraw 28 products used to feed dogs and cats from the national market. According to resolution 2498-2023/SPC-Indecopi, said measure must be complied with in 60 days and the respective notice will have to be published on their social networks. Below, find out the reasons for Indecopi’s decision and which products the company should stop selling.
They order a recall of Nestlé pet products: what are the reasons?
The Indecopi Specialized Consumer Protection Chamber confirmed the decision of the Lima South Headquarters No. 2 of the Consumer Protection Commission in November 2022, in which it declared the complaint filed by the Association of Consumers and Users of the region founded. Áncash against Nestlé because the transnational deceptively labeled 28 food products for dogs and cats: their name did not reflect their true composition and included other types of meat mentioned in their ingredients.
Along these lines, not only was it ordered to withdraw these questioned products, but also to stop introducing new units for sale. In addition, Nestlé will have the option of placing stickers on the labels where the complete information is seen and it was established that, within a period of 15 days, it will publish a notice informing about the situation on its social networks such as Facebook, Instagram, Twitter and TikTok.
Likewise, he urged the Consumer Protection Commission of Lima Sur No. 2 to issue a new statement on the economic sanction, since the fine of S/582,516 (117.68 UIT) that was initially imposed will not be applied. had been imposed. The establishment of a penalty against Nestlé is still pending.
Which Nestlé pet products will be recalled?
This is the list of Nestlé products intended for feeding dogs and cats that Indecopi ordered to withdraw from the market:
- Felix Classic with tuna
- Felix Classic with lamb
- Felix Classic white fish
- Felix Classic with salmon
- Felix Classic with sardine
- Felix Classic kittens with fish
- Felix pâté fish and tuna
- Felix chicken pieces in sauce
- Felix fish fillets and tuna in sauce
- Salmon Dog Chow
- dog chow chicken
- Dog Chow Adult Chicken
- Dog Chow Puppies chicken
- Purina Dow Chow Lamb
- Purina Dow Chow Adults with Chicken
- Dog Chow turkey and chicken
- Fancy Feast Casserole Chicken
- Fancy Feast Petits Salmon Filets
- Fancy Feast Mousse sin and shrimp
- Fancy Feast Petits Filets Tuna
- Fancy Feast Trout Tartare
- Cat Chow Chicken Kittens
- Sterilized Cat Chow Fish
- Cat Chow Hydro Defense sterilized with fish
- Cat Chow Adult Chicken
- Cat Chow Adults fish
- Felix Fantastic Deli with tuna
- Felix Fantastic Mix with chicken and crab flavor sauce.
Indecopi: how to report misleading advertising?
According to the Indecopi website, the Consumer Protection and Defense Code “protects users from information asymmetry (a situation that occurs when in a commercial transaction one of the agents, in this case the supplier, has more and better information). on the products and services offered to consumers) and against misleading or false advertising”.
In that sense, if the consumer detects possible misleading advertising, you can file a complaint with said entity free of charge, recording the evidence or indications you may find, such as photos, videos and other materials.
In THIS LINK you can see the steps to file a claim. Likewise, you can contact the telephone lines 224-7777 for Lima and the 0-800-4-4040 for regions.
Source: Larepublica
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