Yape has managed to be part of the daily life of many Peruvians, since with this digital wallet users can make payments to other people, access promotions, request loans and pay for services. However, for particular reasons, a customer can change their number, so they will try to keep their account with this application. In this note, we will explain what to do if you want to keep your money in said app after renewing your cell phone number.
Can I change my number without losing my account?
If you changed your number and want to keep your account, this will not be possible; however, you can keep your money with another account. Follow the steps:
- Delete your Yape account by entering this link.
- Uninstall Yape from your cell phone.
- Install it again.
- Select the ‘Create an account’ option.
- Create a new account with your new number (you can use the same email as the old one).
How to delete my Yape account?
If you can access your appThe steps are the following:
- Enter the Yape app and enter your 6-digit password.
- Click on the menu (the three lines in the upper left corner).
- Enter the option “My profile”.
- Select “Delete account”.
- Confirm that you want to delete by entering your password again.
- Ready.
If you can’t access the appfollow these steps:
- Look for the Yape page on the web.
- In the web search engine, type “how do I delete my Yape account?”.
- Select the “I can’t enter the app” option.
- Click on “Delete your account here”.
- Follow the instructions and you’re done.
What time does Yape work?
According to their official website, with Yape you can send and receive money 24 hours a day, free of charge and throughout the national territory. Therefore, if it did not work for you at dawn, it is probably due to problems within the application itself, not having a good Internet connection or not having downloaded the latest version of the app and not due to a time issue.
How many Yape accounts can I have?
The ones that are possible. To do this you must have a card, a cell phone number and a different email address for each of the accounts you wish to have.
Source: Larepublica
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