The city councils will be able to guide citizens on the ways of solving existing disputes in the matter of consumption, according to the promulgated law.
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This Tuesday, June 20, Law 31792 was published, a law that strengthens the participation of provincial and district municipalities in the protection and defense of consumer rights. This way, Town halls will be able to inform and educate citizens regarding their rights as consumers and guide them on ways to resolve disputes.
Other actions that may be carried out are to support public and private institutions in the development and execution of activities that promote the protection and defense of consumer rights and promote the creation and sustainability of consumer associations at the local level.
He indecopi, in its role as the National Consumer Protection Authority, must issue the complementary guidelines and directives, as appropriate, for the application of the provisions of the law. In addition, it must provide technical assistance to the officials of the provincial and district municipalities. in order to strengthen their capacities for information and guidance on the protection of consumer rights.
It is specified that the implementation of this law is financed from the institutional budgets of the public entities involved, as appropriate, without implying additional demands from the public treasury.
Source: Larepublica
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