The Comptroller General of the Republic reported that a total of 4,723 beneficiaries of the Second Universal Family Bond They received an amount greater than the S / 760 that the government was destined to stop the attacks of COVID-19 during 2020.
To detail, users received S / 9,920 each, and of that group, 284 withdrew amounts greater than S / 760, which caused an economic loss of S / 579,180.
According to the Comptroller’s Office, the fact was due to the erroneous processing of the list of beneficiaries in the system for the payment of the BFU through mobile banking, which was in charge of a professional service provider, who manually executed the activity “Assign the value of 760 to the field amount of the beneficiary register ”due to the fact that the software (Control M) for the automatic loading of data was not configured.
The error in loading the information into the system, which was done partially manually, was not supervised by the corresponding instances of the Banco de la Nación, which led to the payment of the aforementioned figure on December 5, 2020 for that handful of beneficiaries.
The Comptroller’s Office evidenced that during the manual loading of the payroll, a running of the data of the economic amount was made, which was defined by characters, which caused the systems to interpret that the payment was S / 9,920. For this case, The alleged civil and administrative responsibility of seven people (five former officials and two BN officials) was identified.
The irregular event – they continue – occurred because the BN Operations and IT Management did not identify the level of exposure, controls and risk of the COVID Bonus Payment project for Cellular Banking, which was to be analyzed in the event of a change in the business model and the alert given regarding the new form of payment of subsidies directed to independent workers.
“Thus, before the bond issuance, none of those instances took into consideration the March 2020 report of the Risk Management of the bank, which identified in the project risk of errors in the loading of data of the beneficiaries for the massive issuance of money orders, related to the DNI number, cell phone number and telephone operator, for which he suggested mitigation actions ”, they explain in a statement.
The Comptroller’s Office specifies that the Operations Management gave the green light to the directive for the payment of bonuses without contemplating controls that mitigate the risks identified, for which actions were not coordinated with the Information Technology Management to foresee errors in the loading of payment data .
Finally, they highlight that the body in charge of validating the information and the form of coordination between the entities involved, as well as the procedures and cargo managers and their subsequent validation, was not defined. This was only done until March 3 of this year, after the incident of December 5, 2020.
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