They declare unfounded Claro’s complaint that rejected a ban on selling chips on the street

The Supervisory Agency for Private Investment in Telecommunications (Osiptel) welcomed the fact that Indecopi declared unfounded, in second instance, the complaint for alleged bureaucratic barrier filed by the operator Claro against the prohibition of contracting mobile public telecommunications services on public roads.

The decision of the Specialized Chamber for the Elimination of Bureaucratic Barriers of Indecopi, which revoked a February resolution favorable to Claro, resolved that, in effect, the norm establishes that the points of sale of the authorized distributors in which the Service contracts will have an address, which must be reported to the regulatory body through the corresponding registry.

“According to the court and as Osiptel has been maintaining, the prohibition denounced by Claro does have a normative basis in article 11-D of the Single Orderly Text (TUO) of the Conditions of Public Telecommunications Services, approved by means of the Board of Directors Resolution No. 138-2012-CD-Osiptel ”, mentions the telecommunications supervisory body.

According to Ospitel, the ambulatory sale of telephone lines entails significant risks for users, such as the violation of their right to receive optimal information from the contracted service, illicit use of personal data, identity theft through the misuse of the fingerprint. digital, fraudulent contracts, among others.

“Osiptel qualifies as a positive measure the resolution of the Bureau for the Elimination of Bureaucratic Barriers of Indecopi, welcomes the decision adopted and ratifies that its actions against the ambulatory sale of telephone lines have been validly carried out as a supervisory entity of the concessionary companies of the public telecommunications services ”, concludes the document.

The data

• Public telecommunications services are provided under a concession regime by the Peruvian State and, for their provision, the operating companies are obliged to meet minimum acceptable quality standards, as well as mandates, resolutions, norms or rules established by the regulatory body. , within the framework of its functions and powers (normative, regulatory, supervisory, supervisory and sanctioning).